Chapter 6 (Leadership)

Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication



To be a good leader you need a strong interpersonal connection and skills along with understanding of cultural diversity. Without these skills leaders cannot communicate and or manage others effectively. Interpersonal has been given the new name of "emotional intelligence." It is important to be literate about other cultures because it provides the leder with a foundation of appreciation and understanding for cultural differences.