Tuesday, March 11, 2008

Chapter 2 Summary

Creating Leadership Documents


Documents of a business origin fall into two different types:

(1) Correspondences ( e-mails, memos, and letters)
(2) Reports ( proposals, progress reviews, performance reports, and chart packs)

When creating a document the initial opening should begin strongly by quickly stating your main intent or message. Ensure that your documents are organized. When closing your document you should end it just in the same manner as you began, strong and to the point.

When constructing a letter you should do so in a block format and end with the words sincerely.

When constructing a memo it should consist of a date, to, from, and a subject.

Lastly, e-mails are similar to memos.

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